How do I cancel my subscription?

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Pilates Anytime Subscribers

If you signed up on our website*, and pay us directly with a credit card or Paypal, follow these steps from a computer - as these steps are not compatible with our mobile app or with mobile web browsers.

  1. If you are not logged in, Log In to your Pilates Anytime account (from a computer).
  2. Go to My Account > Payment.
  3. Click on Cancel or Pause My Subscription.
  4. Follow the on-screen instructions.

If you decide to reactivate your account while the cancellation is still pending, you can go to My Account > Payment and click Re-Activate My Account to restart your account right away.

*If you signed up via Apple or Android (Google Play), disregard and see the corresponding sections.

Apple Subscribers

If you pay for your subscription via Apple (you signed up from our iPhone, iPad or Apple TV app), please use this link for instructions on how to cancel your subscription via Apple:

How to cancel Apple subscription

Android (Google Play) Subscribers

If you pay for your subscription via Google Play (you signed up from our Android app), please use this link for instructions on how to cancel your subscription via Google:

How to cancel Android (Google Play) subscription

Roku Subscribers

If you pay for your subscription via Roku (you signed up from your Roku device), please use this link for instructions on how to cancel your subscription:

How to cancel Roku subscription

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Comments

I need help as I think I have an account on an iPad that is no longer my so I cannot cancel my subscription. Please help. Thank you
Cancel my account
Hi Jami and Wendy, Please contact us at support@pilatesanytime.com for further assistance. 
Cancel my subscription and refund me for the charges you’ve taken since you said you would refund me
Please cancel my subscription 
Please give me refund. You did not notify with me before auto charge my account
I canceled my account Dec 2021 but I'm still being charged for a subscription.  Latest charge 4/14/22.  My account indicates I'm no longer active.  Please stop charging my credit card.   Regards, Cid Frank
Please cancel my account. My account doent give me an option to clink “Payments.”  Thank you 
1 person likes this.
Lindsey S Thank you for your message! I am sorry you were having trouble cancelling. As requested, I have gone ahead and cancelled your subscription and you will not be charged by us again. However, you will still have account access until October 17th. Please feel free to contact us at support@pilatesanytime.com if you have any questions or need anything else!
Please cancel my account before it renews I do not have option to cancel on the site. 
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