trying to change credit card info..".how to" tells how but i never get to a menu that says "change my credit card" only the" how to change my credit card" again and again....
I had an email from PayPal saying my automatic payments were cancelled. They had used an expired card. So I would like to use my credit card directly, but can't figure out how.
I have had the same problem as above. The payment link goes to Payment FAQs with no link to Change Credit Card or Change PayPal, just How to Change. Very frustrating.
(Edited by Moderator - Alex Parsons
on April 1, 2022)
Helen ~ I'm sorry you are having trouble updating your payment information. Since you use PayPal as your payment method, you will need to update this directly in PayPal. Here are instructions showing how to do this. If you prefer to switch from PayPal to a credit card on our site, you can follow these instructions. If you have any trouble, please email us at support@pilatesanytime.com.
(Edited by Moderator - Alex Parsons
on April 1, 2022)
Kelly ~ Since you use PayPal as your payment method, you will need to update this directly in PayPal. Here are instructions showing how to do this. If you prefer to switch from PayPal to a credit card on our site, you can follow these instructions. If you have any trouble, please email us at support@pilatesanytime.com.
I am going to echo the comments above, there is no tab or link leading to credit card info to update, just the FAQ. I think it would save you a lot of time to get that set correctly so people could directly update.