Vivien ~ I'm sorry you are having trouble with the videos unlocking. I looked at your account and saw that you selected everyday but Tuesday for the videos to unlock. You should have access to the first 3 classes. If you continue to have trouble, please email us at support@pilatesanytime.com.
Sofie ~ I looked at your account and saw that you have selected to receive videos daily. Your first day is today, and then Day 2 will unlock tomorrow. You will receive an email when it unlocks as well. I hope you enjoy this challenge! Please email us at support@pilatesanytime.com if you have any questions.
Hi. I can't open the serie, but I'm a paying member too. Has it to do with the fact, that I can not watch every day? I would be pleased when the serie is open all days for paying members.
Denise ~ I looked at your account and saw that you should be on Day 3 of the challenge. The videos are set to unlock daily, but if you have any trouble, please email us at support@pilatesanytime.com.
Alice ~ When you signed up for the challenge, you set the classes to unlock on Sundays. If you would like to adjust this schedule, please email us at support@pilatesanytime.com and we can help you.
Shannon ~ Thank you for your forum post. I looked at your account and saw that you started the challenge yesterday, so you Day 3 should open tomorrow. If you would like to change this, you can go to the Challenge Settings and change the start date to February 12. This will unlock Day 3 for you. Please email us at support@pilatesanytime.com if you have any questions.