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Gia Calhoun |
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Kimberley H |
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Sarah D |
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Maria Wheeler |
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Alyce Morgan |
How do I change my credit card billing information? (FAQs)
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Sarah D
I am having the same problem as above--only seeing the "how to" change. I want to see what card is being used. I had changed to an Amex but saw on my bank statement I got debited the last 2 months.
7 years ago
Sarah ~ Since you are using PayPal as your payment method, you will have to go directly to PayPal to update this information. Here are instructions for making this change.
7 years ago
I've been trying to change my credit card details over & over and it looks like its processing but then states that there is an 'error' and a 'future payment date cannot be found'. I even tried changing it to paypal instead of credit card and that didn't work either. Your help would be greatly appreciated. Thanks, Kimberley
6 years ago
(Edited by Moderator - Alex Parsons
on April 1, 2022)
Kimberley ~ I looked at your account and saw that you are using PayPal as your payment method. You will need to go directly to PayPal to update your credit card information. Here are instructions for how to do that. If you have any trouble, please email us at support@pilatesanytime.com.
Kimberley ~ I looked at your account and saw that you are using PayPal as your payment method. You will need to go directly to PayPal to update your credit card information. Here are instructions for how to do that. If you have any trouble, please email us at support@pilatesanytime.com.
6 years ago
It doesn't look like you've updated your Payment page so that did doesn't lead around to the FAQ page about changing payment methods. I'd like to use a different card or PayPal for my subscription, but am not able to get to that page.
6 years ago
(Edited by Moderator - Alex Parsons
on April 1, 2022)
Kendall ~ Since you are using PayPal for your subscription, you will need to go directly to PayPal to update your payment information. Here are instructions for how to do this. If you have any questions, please email us at support@pilatesanytime.com.
Kendall ~ Since you are using PayPal for your subscription, you will need to go directly to PayPal to update your payment information. Here are instructions for how to do this. If you have any questions, please email us at support@pilatesanytime.com.
6 years ago
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